<p><b>NSO Terms of Use
</b></p><p>This document is an electronic record in terms of Information
 Technology Act, 2000 and rules there under as applicable and the 
amended provisions pertaining to electronic records in various statutes 
as amended by the Information Technology Act, 2000. This electronic 
record is generated by a computer system and does not require any 
physical or digital signatures.
</p><p>This document is published in accordance with the provisions of 
Rule 3 (1) of the Information Technology (Intermediaries guidelines) 
Rules, 2011 that require publishing the rules and regulations, privacy 
policy and Terms of Use for access or usage of domain name 
[www.nsoindia.com] [www.nsoindia.com] (“Website”), including the related
 mobile site and mobile application (hereinafter referred to as 
“Platform”)
</p><p>The Platform is owned by NSO Services Private Limited a company 
incorporated under the Companies Act, 2013 (18 of 2013) and rule 18 of 
the Companies (Incorporated) Rules, 2014 with its registered office at 
NEAR NEW COURT, GF-1, Sumitra Heights, KACHERY ROAD, UDITNAGAR, 
Rourkela, Sundergarh, Odisha, India, 769012 (hereinafter referred to as 
“NSO Services”).</p><p>Your use of the Platform and services and tools 
are governed by the following terms and conditions (“Terms of Use”) as 
applicable to the Platform including the applicable policies which are 
incorporated herein by way of reference. If You transact on the 
Platform, you shall be subject to the policies that are applicable to 
the Platform for such transactions. By mere use of the Platform, you 
shall be contracting with NSO Services Private Limited and these terms 
and conditions including the policies constitute Your binding 
obligations, with NSO Services.
</p><p>For the purpose of these Terms of Use, wherever the context so 
requires “You” or “User” shall mean any natural or legal person who has 
agreed to become a buyer on the Platform by providing Registration Data 
while registering on the Platform as Registered User using the computer 
systems. NSO Services allows the User to surf the Platform or make 
purchases without registering on the Platform. The term “We”, “Us”, 
“Our” shall mean NSO Services Private Limited.
</p><p>When You use any of the services provided by Us through the 
Platform, including but not limited to, (e.g. Product Reviews, Seller 
Reviews), You will be subject to the rules, guidelines, policies, terms,
 and conditions applicable to such service, and they shall be deemed to 
be incorporated into this Terms of Use and shall be considered as part 
and parcel of this Terms of Use. We reserve the right, at Our sole 
discretion, to change, modify, add or remove portions of these Terms of 
Use, at any time without any prior written notice to You. It is Your 
responsibility to review these Terms of Use periodically for 
updates/changes. Your continued use of the Platform following the 
posting of changes will mean that You accept and agree to the revisions.
 As long as You comply with these Terms of Use, We grant You a personal,
 non-exclusive, non-transferable, limited privilege to enter and use the
 Platform.
</p><p>ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR 
AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO 
PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly 
or expressly accepting these Terms of Use, You also accept and agree to 
be bound by NSO Services Policies ((including but not limited to Privacy
 Policy available at Privacy) as amended from time to time.
</p><p><b>Membership Eligibility
</b></p><p>Transaction on the Platform is available only to persons who 
can form legally binding contracts under Indian Contract Act, 1872. 
Persons who are “incompetent to contract” within the meaning of the 
Indian Contract Act, 1872 including un-discharged insolvents, etc. are 
not eligible to use the Platform. If you are a minor i.e. under the age 
of 18 years, you may use the Platform or access content on the Platform 
only under the supervision and prior consent/ permission of a parent or 
legal guardian.
</p><p>As a minor, if you wish to transact on the Platform, such 
transactions on the Platform may be made by your legal guardian or 
parents. NSO Services reserves the right to terminate your membership 
and/or refuse to provide you with access to the Platform if it is 
brought to NSO Services' notice or if it is discovered that You are 
under the age of 18 years and transacting on the Platform.
</p><p><b>Your Account and Registration Obligations
</b></p><p>If You use the Platform, you shall be responsible for 
maintaining the confidentiality of your Display Name and Password and 
You shall be responsible for all activities that occur under your 
Display Name and Password. You agree that if You provide any information
 that is untrue, inaccurate, not current or incomplete or We have 
reasonable grounds to suspect that such information is untrue, 
inaccurate, not current or incomplete, or not in accordance with the 
this Terms of Use, We shall have the right to indefinitely suspend or 
terminate or block access of your membership on the Platform and refuse 
to provide You with access to the Platform.
</p><p>Your mobile phone number and/or e-mail address are treated as 
Your primary identifier on the Platform. It is your responsibility to 
ensure that Your mobile phone number and your email address are up to 
date on the Platform at all times. You agree to notify Us promptly if 
your mobile phone number or e-mail address changes by updating the same 
on the Platform through a onetime password verification.
</p><p>You agree that NSO Services shall not be liable or responsible 
for the activities or consequences of use or misuse of any information 
that occurs under your Account in cases, including, where You have 
failed to update Your revised mobile phone number and/or e-mail address 
on the Website Platform.
</p><p>If You share or allow others to have access to Your account on 
the Platform (“Account”), by creating separate profiles under Your 
Account, or otherwise, they will be able to view and access Your Account
 information. You shall be solely liable and responsible for all the 
activities undertaken under Your Account, and any consequences 
therefrom.
</p><p><b>Communications
</b></p><p>When You use the Platform or send emails or other data, 
information, or communication to us, You agree and understand that You 
are communicating with Us through electronic records and You consent to 
receive communications via electronic records from Us periodically and 
as and when required. We may communicate with you by email or by such 
other mode of communication, electronic or otherwise.
</p><p><b>Platform for Transaction and Communication
</b></p><p>The Platform is a platform that Users utilize to meet and 
interact with one another for their transactions. NSO Services is not 
and cannot be a party to or control in any manner any transaction 
between the Platform’s Users.
</p><p><b>Henceforward:
</b></p><p>1.    All commercial/contractual terms are offered by and 
agreed to between Buyers and Sellers alone. The commercial/contractual 
terms include without limitation price, shipping costs, payment methods,
 payment terms, date, period, and mode of delivery, warranties related 
to products and services, and after-sales services related to products 
and services. NSO Services does not have any control or does not 
determine or advise or in any way involve itself in the offering or 
acceptance of such commercial/contractual terms between the Buyers and 
Sellers. All discounts, and offers (including exchange offers) are by 
the Seller/Brand and not by NSO Services.
</p><p>2.    Placement of order by a Buyer with Seller on the Platform 
is an offer to buy the product(s) in the order by the Buyer to the 
Seller and it shall not be construed as Seller’s acceptance of Buyer’s 
offer to buy the product(s) ordered. The Seller retains the right to 
cancel any such order placed by the Buyer, at its sole discretion and 
the Buyer shall be intimated of the same by way of an email/SMS. Any 
transaction price paid by Buyer in case of such cancellation by Seller, 
shall be refunded to the Buyer. Further, the Seller may cancel an order 
wherein the quantities exceed the typical individual consumption. This 
applies both to the number of products ordered within a single order and
 the placing of several orders for the same product where the individual
 orders comprise a quantity that exceeds the typical individual 
consumption. What comprises a typical individual’s consumption quantity 
limit shall be based on various factors and at the sole discretion of 
the Seller and may vary from individual to individual.
</p><p>3.    NSO Services does not make any representation or warranty 
as to specifics (such as quality, value, salability, etc) of the 
products or services proposed to be sold or offered to be sold or 
purchased on the Platform. NSO Services does not implicitly or 
explicitly support or endorse the sale or purchase of any products or 
services on the Platform. NSO Services accepts no liability for any 
errors or omissions, whether on behalf of itself or third parties.
</p><p>4.    NSO Services is not responsible for any non-performance or 
breach of any contract entered into between Buyers and Sellers. NSO 
Services cannot and does not guarantee that the concerned Buyers and/or 
Sellers will perform any transaction concluded on the Platform. NSO 
Services shall not and is not required to mediate or resolve any dispute
 or disagreement between Buyers and Sellers.
</p><p>5.    NSO Services does not make any representation or warranty 
as to the item-specifics (such as legal title, creditworthiness, 
identity, etc) of any of its Users. You are advised to independently 
verify the bona fides of any particular User that You choose to deal 
with on the Platform and use Your best judgment in that behalf.
</p><p>6.    NSO Services does not at any point of time during any 
transaction between Buyer and Seller on the Platform come into or take 
possession of any of the products or services offered by Seller nor does
 it at any point gain title to or have any rights or claims over the 
products or services offered by Seller to Buyer.
</p><p>7.    At no time shall NSO Services hold any right, title, or 
interest over the products nor shall NSO Services have any obligations 
or liabilities in respect of such contract entered into between Buyers 
and Sellers. NSO Services is not responsible for the unsatisfactory or 
delayed performance of services or damages or delays as a result of 
products that are out of stock, unavailable, or back-ordered.
</p><p>8.    The Platform is only a platform that can be utilized by 
Users to reach a larger base to buy and sell products or services. NSO 
Services is only providing a platform for communication and it is agreed
 that the contract for the sale of any of the products or services shall
 be a strictly bipartite contract between the Seller and the Buyer.NSO 
Services, currently, does not facilitate business-to-business 
transactions between Sellers and business customers. You are advised to 
refrain from transacting on the Platform if You intend to avail the 
benefits of the input tax credit.
</p><p>At no time shall NSO Services hold any right, title, or interest 
over the products nor shall NSO Services have any obligations or 
liabilities in respect of such contract.
</p><p>NSO Services is not responsible for unsatisfactory or delayed 
performance of services or damages or delays as a result of products 
that are out of stock, unavailable or back-ordered.
</p><p>1.    You shall independently agree upon the manner and terms and
 conditions of delivery, payment, insurance, etc. with the seller(s) 
that You transact with.
</p><p>Disclaimer: Pricing on any product(s) as is reflected on the 
Platform may due to some technical issue, typographical error or product
 information published by the seller may be incorrectly reflected and in
 such an event seller may cancel such your order(s).
</p><p>1.    You release and indemnify NSO Services and/or any of its 
officers and representatives from any cost, damage, liability, or other 
consequence of any of the actions of the Users at Platform and 
specifically waive any claims that you may have in this behalf under any
 applicable law. Notwithstanding its reasonable efforts on that behalf, 
NSO Services cannot take responsibility or control the information 
provided by other Users which is made available on the Platform. You may
 find other Users’ information to be offensive, harmful, inconsistent, 
inaccurate, or deceptive. Please use caution and practice safe trading 
when using the Platform.
</p><p>Please note that there could be risks in dealing with underage persons or people acting under false pretense.
</p><p><b>Charges
</b></p><p>Membership on the Platform is free for buyers. NSO Services 
does not charge any fee for browsing and buying on the Platform. NSO 
Services reserves the right to change its Fee Policy from time to time. 
In particular, NSO Services may at its sole discretion introduce new 
services and modify some or all of the existing services offered on the 
Platform. In such an event NSO Services reserves the right to introduce 
fees for the new services offered or amend/introduce fees for existing 
services, as the case may be. Changes to the Fee Policy shall be posted 
on the Platform and such changes shall automatically become effective 
immediately after they are posted on the Platform. Unless otherwise 
stated, all fees shall be quoted in Indian Rupees. You shall be solely 
responsible for compliance of all applicable laws including those in 
India for making payments to NSO Services Private Limited.
</p><p><b>Use of the Platform
</b></p><p>You agree, undertake and confirm that Your use of the Platform shall be strictly governed by the following binding principles:
</p><p>1.    You shall not host, display, upload, modify, publish, transmit, update or share any information which:
</p><p>(a) belongs to another person and to which You do not have any right to;
</p><p>(b) is grossly harmful, harassing, blasphemous, defamatory, 
obscene, pornographic, paedophilic, libellous, invasive of another’s 
privacy, hateful, or racially, ethnically objectionable, disparaging, 
relating or encouraging money laundering or gambling, or otherwise 
unlawful in any manner whatever; or unlawfully threatening or unlawfully
 harassing including but not limited to “indecent representation of 
women” within the meaning of the Indecent Representation of Women 
(Prohibition) Act, 1986;
</p><p>(c) is misleading in any way;
</p><p>(d) is patently offensive to the online community, such as 
sexually explicit content, or content that promotes obscenity, 
paedophilia, racism, bigotry, hatred, or physical harm of any kind 
against any group or individual;
</p><p>(e) harasses or advocates harassment of another person;
</p><p>(f) involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing, or “spamming”;
</p><p>(g) promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory, or libelous;
</p><p>(h) infringes upon or violates any third party’s rights 
[including, but not limited to, intellectual property rights, rights of 
privacy (including without limitation unauthorized disclosure of a 
person’s name, email address, physical address, or phone number) or 
rights of publicity];
</p><p>(i) promotes an illegal or unauthorized copy of another person’s 
copyrighted work (see “Copyright complaint” below for instructions on 
how to lodge a complaint about uploaded copyrighted material), such as 
providing pirated computer programs or links to them, providing 
information to circumvent manufacture-installed copy-protect devices, or
 providing pirated music or links to pirated music files;
</p><p>(j) contains restricted or password-only access pages, or hidden 
pages or images (those not linked to or from another accessible page);
</p><p>(k) provides material that exploits people in a sexual, violent, 
or otherwise inappropriate manner or solicits personal information from 
anyone;
</p><p>(l) provides instructional information about illegal activities 
such as making or buying illegal weapons, violating someone’s privacy, 
or providing or creating computer viruses;
</p><p>(m) contains video, photographs, or images of another person (with a minor or an adult).
</p><p>(n) tries to gain unauthorized access or exceeds the scope of 
authorized access to the Platform or to profiles, blogs, communities, 
account information, bulletins, friend request, or other areas of the 
Platform or solicits passwords or personal identifying information for 
commercial or unlawful purposes from other users;
</p><p>(o) engages in commercial activities and/or sales without Our 
prior written consent such as contests, sweepstakes, barter, advertising
 and pyramid schemes, or the buying or selling of “virtual” products 
related to the Platform. Throughout this Terms of Use, NSO Services 
prior written consent means a communication coming from NSO Services 
Legal Department, specifically in response to Your request, and 
specifically addressing the activity or conduct for which You seek 
authorization;
</p><p>(p) solicits gambling or engages in any gambling activity which 
We, in Our sole discretion, believes is or could be construed as being 
illegal;
</p><p>(q) interferes with another USER’s use and enjoyment of the 
Platform or any other individual’s User and enjoyment of similar 
services;
</p><p>(r) refers to any Platform or URL that, in Our sole discretion, 
contains material that is inappropriate for the Platform or any other 
Platform, contains content that would be prohibited or violates the 
letter or spirit of these Terms of Use.
</p><p>(s) harm minors in any way;
</p><p>(t) infringes any patent, trademark, copyright or other 
proprietary rights or third party’s trade secrets or rights of publicity
 or privacy or shall not be fraudulent or involve the sale of 
counterfeit or stolen products;
</p><p>(u) violates any law for the time being in force;
</p><p>(v) deceives or misleads the addressee/ users about the origin of
 such messages or communicates any information which is grossly 
offensive or menacing in nature;
</p><p>(w) impersonate another person;
</p><p>(x) contains software viruses or any other computer code, files 
or programs designed to interrupt, destroy or limit the functionality of
 any computer resource; or contains any trojan horses, worms, time 
bombs, cancelbots, easter eggs, or other computer programming routines 
that may damage, detrimentally interfere with, diminish value of, 
surreptitiously intercept or expropriate any system, data or personal 
information;
</p><p>(y) threatens the unity, integrity, defense, security, or 
sovereignty of India, friendly relations with foreign states, or public 
order or causes incitement to the commission of any cognizable offense 
or prevents investigation of any offense, or insulting any other nation.
</p><p>(z) shall not be false, inaccurate, or misleading;
</p><p>(aa) shall not, directly or indirectly, offer, attempt to offer, 
trade, or attempt to trade in any item, the dealing of which is 
prohibited or restricted in any manner under the provisions of any 
applicable law, rule, regulation or guideline for the time being in 
force.
</p><p>(ab) shall not create liability for Us or cause Us to lose (in 
whole or in part) the services of Our internet service provider (“ISPs”)
 or other suppliers;
</p><p>1.    You shall not use any “deep-link”, “page-scrape”, “robot”, 
“spider” or other automatic devices, program, algorithm or methodology, 
or any similar or equivalent manual process, to access, acquire, copy or
 monitor any portion of the Platform or any Content, or in any way 
reproduce or circumvent the navigational structure or presentation of 
the Platform or any Content, to obtain or attempt to obtain any 
materials, documents or information through any means not purposely made
 available through the Platform. We reserve Our right to bar any such 
activity.
</p><p>2.    You shall not attempt to gain unauthorized access to any 
portion or feature of the Platform, or any other systems or networks 
connected to the Platform or to any server, computer, network, or to any
 of the services offered on or through the Platform, by hacking, 
password “mining” or any other illegitimate means.
</p><p>3.    You shall not probe, scan or test the vulnerability of the 
Platform or any network connected to the Platform nor breach the 
security or authentication measures on the Platform or any network 
connected to the Platform. You may not reverse look-up, trace or seek to
 trace any information on any other User of or visitor to Platform, or 
any other customer, including any account on the Platform not owned by 
You, to its source, or exploit the Platform or any service or 
information made available or offered by or through the Platform, in any
 way where the purpose is to reveal any information, including but not 
limited to personal identification or information, other than Your own 
information, as provided for by the Platform.
</p><p>4.    You shall not make any negative, denigrating or defamatory 
statement(s) or comment(s) about Us or the brand name or domain name 
used by Us including the terms NSO Services, NSO Services Private 
Limited, nsoindia.com, or otherwise engage in any conduct or action that
 might tarnish the image or reputation, of NSO Services or sellers on 
platform or otherwise tarnish or dilute any NSO Services trade or 
service marks, trade name and/or goodwill associated with such trade or 
service marks, trade name as may be owned or used by us. You agree that 
You will not take any action that imposes an unreasonable or 
disproportionately large load on the infrastructure of the Platform or 
NSO Services systems or networks, or any systems or networks connected 
to NSO Services.
</p><p>5.    You agree not to use any device, software, or routine to 
interfere or attempt to interfere with the proper working of the 
Platform or any transaction being conducted on the Platform, or with any
 other person’s use of the Platform.
</p><p>6.    You may not forge headers or otherwise manipulate 
identifiers in order to disguise the origin of any message or 
transmittal You send to Us on or through the Platform or any service 
offered on or through the Platform. You may not pretend that You are, or
 that You represent, someone else, or impersonate any other individual 
or entity.
</p><p>7.    You may not use the Platform or any content for any purpose
 that is unlawful or prohibited by these Terms of Use or to solicit the 
performance of any illegal activity or other activity which infringes 
the rights of NSO Services and/or others.
</p><p>8.    You shall at all times ensure full compliance with the 
applicable provisions of the Information Technology Act, 2000 and rules 
thereunder as applicable and as amended from time to time and also all 
applicable Domestic laws, rules, and regulations (including the 
provisions of any applicable Exchange Control Laws or Regulations in 
Force) and International Laws, Foreign Exchange Laws, Statutes, 
Ordinances and Regulations (including, but not limited to Sales Tax/VAT,
 Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local 
Levies) regarding Your use of Our service and Your listing, purchase, 
solicitation of offers to purchase, and sale of products or services. 
You shall not engage in any transaction in an item or service, which is 
prohibited by the provisions of any applicable law including exchange 
control laws or regulations for the time being in force.
</p><p>9.    Solely to enable Us to use the information You supply Us 
with so that we are not violating any rights You might have in Your 
Information, You agree to grant Us a non-exclusive, worldwide, 
perpetual, irrevocable, royalty-free, sub-licensable (through multiple 
tiers) right to exercise the copyright, publicity, database rights or 
any other rights You have in Your Information, in any media now known or
 not currently known, with respect to Your Information. We will only use
 Your information in accordance with the Terms of Use and Privacy Policy
 applicable to the use of the Platform.
</p><p>10.  From time to time, You shall be responsible for providing 
information relating to the products or services proposed to be sold by 
You. In this connection, You undertake that all such information shall 
be accurate in all respects. You shall not exaggerate or over-emphasize 
the attributes of such products or services so as to mislead other Users
 in any manner.
</p><p>11.  You shall not engage in advertising to or solicitation of, 
other Users of the Platform to buy or sell any products or services, 
including, but not limited to, products or services related to that 
being displayed on the Platform or related to us. You may not transmit 
any chain letters or unsolicited commercial or junk email to other Users
 via the Platform. It shall be a violation of these Terms of Use to use 
any information obtained from the Platform in order to harass, abuse, or
 harm another person, or in order to contact, advertise to, solicit, or 
sell to another person other than Us without Our prior explicit consent.
 In order to protect Our Users from such advertising or solicitation, We
 reserve the right to restrict the number of messages or emails which a 
user may send to other Users in any 24-hour period which We deem 
appropriate in its sole discretion. You understand that We have the 
right at all times to disclose any information (including the identity 
of the persons providing information or materials on the Platform) as 
necessary to satisfy any law, regulation, or valid governmental request.
 This may include, without limitation, disclosure of the information in 
connection with the investigation of alleged illegal activity or 
solicitation of illegal activity or in response to a lawful court order 
or subpoena. In addition, We can (and You hereby expressly authorize Us 
to) disclose any information about You to law enforcement or other 
government officials, as we, in Our sole discretion, believe necessary 
or appropriate in connection with the investigation and/or resolution of
 possible crimes, especially those that may involve personal injury.
</p><p>We reserve the right but have no obligation, to monitor the 
materials posted on the Platform. NSO Services shall have the right to 
remove or edit any content that in its sole discretion violates, or is 
alleged to violate, any applicable law or either the spirit or letter of
 these Terms of Use. Notwithstanding this right, YOU REMAIN SOLELY 
RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE PLATFORM 
AND IN YOUR PRIVATE MESSAGES. Please be advised that such Content posted
 does not necessarily reflect NSO Services' views. In no event shall NSO
 Services assume or have any responsibility or liability for any Content
 posted or for any claims, damages, or losses resulting from the use of 
Content and/or appearance of Content on the Platform. You hereby 
represent and warrant that You have all necessary rights in and to all 
Content which You provide and all information it contains and that such 
Content shall not infringe any proprietary or other rights of third 
parties or contain any libelous, tortious, or otherwise unlawful 
information.
</p><p>1.    Your correspondence or business dealings with, or 
participation in promotions of, advertisers found on or through the 
Platform, including payment and delivery of related products or 
services, and any other terms, conditions, warranties, or 
representations associated with such dealings, are solely between You 
and such advertiser. We shall not be responsible or liable for any loss 
or damage of any sort incurred as the result of any such dealings or as 
the result of the presence of such advertisers on the Platform.
</p><p>2.    It is possible that other users (including unauthorized 
users or “hackers”) may post or transmit offensive or obscene materials 
on the Platform and that You may be involuntarily exposed to such 
offensive and obscene materials. It also is possible for others to 
obtain personal information about You due to your use of the Platform, 
and the recipient may use such information to harass or injure You. We 
do not approve of such unauthorized uses, but by using the Platform You 
acknowledge and agree that We are not responsible for the use of any 
personal information that You publicly disclose or share with others on 
the Platform. Please carefully select the type of information that You 
publicly disclose or share with others on the Platform.
</p><p>3.    NSO Services shall have all the rights to take necessary 
action and claim damages that may occur due to your 
involvement/participation in any way on your own or through a group/s of
 people, intentionally or unintentionally in DoS/DDoS (Distributed 
Denial of Services).
</p><p>4.    If you choose to browse or transact on the Platform using the voice-command-based shopping
</p><p>feature, you acknowledge that NSO Services and/or its affiliates 
will collect, store and use your voice inputs on this feature to 
customize your experience and provide additional functionality as well 
as to improve NSO Services and/or its affiliates’ products and services.
 NSO Services and/or its affiliates’ use of your voice data will be in 
accordance with the NSO Services Privacy Policy. You accept that your 
use of this feature is restricted to the territory of the Republic of 
India. This feature may not be accessible on certain devices and 
requires an internet connection. NSO Services reserves the right to 
change, enhance, suspend, or discontinue this feature, or any part of 
it, at any time without notice to you. Your continued use of this 
feature constitutes your acceptance of the terms related to this 
feature.
</p><p>5.    You acknowledge and agree that the Hindi translation 
feature is made available on the Website on a reasonable-effort basis 
for convenience only, without any representation or warranties by NSO 
Services, express or implied, including its being error-free, its 
accuracy, completeness, or reliability. NSO Services expressly disclaims
 any liability of any nature whatsoever arising from or related to the 
said Hindi translation feature. Some features and sections on the 
Website may not be translated into the Hindi language, and the English 
version of the same will be the definitive version. In the event of any 
conflict or inconsistency between the translated terms and the English 
version available on the Website, the English version on the Website 
shall prevail. This feature may not be accessible on certain devices. 
NSO Services reserves the right to change, enhance, suspend, or 
discontinue this feature, or any part of it, at any time without notice 
to You.
</p><p><b>Contents Posted on Platform
</b></p><p>All text, graphics, user interfaces, visual interfaces, 
photographs, trademarks, logos, sounds, music, and artwork 
(collectively, “Content”), is third-party user-generated content and NSO
 Services has no control over such third-party user-generated content as
 NSO Services is merely an intermediary for the purposes of this Terms 
of Use.
</p><p>Except as expressly provided in these Terms of Use, no part of 
the Platform and no Content may be copied, reproduced, republished, 
uploaded, posted, publicly displayed, encoded, translated, transmitted, 
or distributed in any way (including “mirroring”) to any other computer,
 server, Platform or another medium for publication or distribution or 
for any commercial enterprise, without NSO Services express prior 
written consent.
</p><p>You may use the information on the products and services 
purposely made available on the Platform for downloading, provided that 
You (1) do not remove any proprietary notice language in all copies of 
such documents, (2) use such information only for your personal, 
non-commercial informational purpose and do not copy or post such 
information on any networked computer or broadcast it in any media, (3) 
make no modifications to any such information, and (4) do not make any 
additional representations or warranties relating to such documents.
</p><p>You shall be responsible for any notes, messages, emails, 
reviews, ratings, billboard postings, photos, drawings, profiles, 
opinions, ideas, images, videos, audio files, or other materials or 
information posted or transmitted to the Platform (collectively, 
“Content”). Such Content will become Our property and You grant Us the 
worldwide, perpetual, and transferable rights in such Content. We shall 
be entitled to, consistent with Our Privacy Policy as adopted in 
accordance with applicable law, use the Content or any of its elements 
for any type of use forever, including but not limited to promotional 
and advertising purposes and in any media, whether now known or 
hereafter devised, including the creation of derivative works that may 
include the Content You provide. You agree that any Content You post may
 be used by us, consistent with Our Privacy Policy and Rules of Conduct 
on Site as mentioned herein, and You are not entitled to any payment or 
other compensation for such use.
</p><p>SOME CONTENT OFFERED ON THE PLATFORM MAY NOT BE SUITABLE FOR SOME
 VIEWERS AND THEREFORE VIEWER DISCRETION IS ADVISED. ALSO, SOME CONTENT 
OFFERED ON THE PLATFORM MAY NOT BE APPROPRIATE FOR VIEWERSHIP BY 
CHILDREN. PARENTS AND/OR LEGAL GUARDIANS ARE ADVISED TO EXERCISE 
DISCRETION BEFORE ALLOWING THEIR CHILDREN AND/OR WARDS TO ACCESS CONTENT
 ON THE PLATFORM.
</p><p><b>Privacy
</b></p><p>We view the protection of Your privacy as a very important 
principle. We understand clearly that You and Your Personal Information 
is one of Our most important assets. We store and process Your 
Information including any sensitive financial information collected (as 
defined under the Information Technology Act, 2000), if any, on 
computers that may be protected by physical as well as reasonable 
technological security measures and procedures in accordance with 
Information Technology Act 2000 and Rules there under. Our current 
Privacy Policy is available at Policy. Our current Privacy Policy is 
available at Policy. If You object to Your Information being transferred
 or used in this way please do not use Platform.
</p><p>We may share personal information with our other corporate 
entities and affiliates. These entities and affiliates may market to you
 as a result of such sharing unless you explicitly opt out.
</p><p>We may disclose personal information to third parties. This 
disclosure may be required for us to provide you access to our Services,
 to comply with our legal obligations, to enforce our User Agreement, to
 facilitate our marketing and advertising activities, or to prevent, 
detect, mitigate, and investigate fraudulent or illegal activities 
related to our Services. We do not disclose your personal information to
 third parties for their marketing and advertising purposes without your
 explicit consent.
</p><p>We may disclose personal information if required to do so by law 
or in the good faith belief that such disclosure is reasonably necessary
 to respond to subpoenas, court orders, or other legal process. We may 
disclose personal information to law enforcement offices, third-party 
rights owners, or others in the good faith belief that such disclosure 
is reasonably necessary to: enforce our Terms or Privacy Policy; respond
 to claims that an advertisement, posting or other content violates the 
rights of a third party; or protect the rights, property or personal 
safety of our users or the general public.
</p><p>We and our affiliates will share / sell some or all of your 
personal information with another business entity should we (or our 
assets) plan to merge with, or be acquired by that business entity, or 
re-organization, amalgamate, or restructuring of business. Should such a
 transaction occur that other business entity (or the new combined 
entity) will be required to follow this privacy policy with respect to 
your personal information.
</p><p><b>Disclaimer of Warranties and Liability
</b></p><p>This Platform, all the materials and products (including but 
not limited to software) and services, included on or otherwise made 
available to You through this site are provided on “as is” and “as 
available” basis without any representation or warranties, express or 
implied except otherwise specified in writing. Without prejudice to the 
foregoing paragraph, NSO Services does not warrant that:
</p><p>This Platform will be constantly available, or available at all; or
</p><p>The information on this Platform is complete, true, accurate, and non-misleading.
</p><p>NSO Services will not be liable to You in any way or in relation 
to the Contents of, or use of, or otherwise in connection with, the 
Platform. NSO Services does not warrant that this site; information, 
Content, materials, product (including software) or services included on
 or otherwise made available to You through the Platform; their servers;
 or electronic communication sent from Us are free of viruses or other 
harmful components.
</p><p>Nothing on Platform constitutes or is meant to constitute, advice
 of any kind. All the Products sold on Platform are governed by 
different state laws and if Seller is unable to deliver such Products 
due to implications of different state laws, Seller will return or will 
give credit for the amount (if any) received in advance by Seller from 
the sale of such Product that could not be delivered to You.
</p><p>You will be required to enter a valid phone number while placing 
an order on the Platform. By registering Your phone number with us, You 
consent to be contacted by Us via phone calls, SMS notifications, mobile
 applications and/or any other electronic mode of communication in case 
of any order or shipment or delivery related updates. We will not use 
your personal information to initiate any promotional phone calls or 
SMS.
</p><p><b>Selling
</b></p><p>As a registered seller, you are allowed to list item(s) for 
sale on the Platform in accordance with the Policies which are 
incorporated by way of reference in this Terms of Use. You must be 
legally able to sell the item(s) you list for sale on our Platform. You 
must ensure that the listed items do not infringe upon the intellectual 
property, trade secret, or other proprietary rights or rights of 
publicity or privacy rights of third parties. Listings may only include 
text descriptions, graphics and pictures that describe your item for 
sale. All listed items must be listed in an appropriate category on the 
Platform. All listed items must be kept in stock for successful 
fulfillment of sales.
</p><p>The listing description of the item must not be misleading and 
must describe the actual condition of the product. If the item 
description does not match the actual condition of the item, you agree 
to refund any amounts that you may have received from the Buyer. You 
agree not to list a single product in multiple quantities across various
 categories on the Platform. NSO Services reserves the right to delete 
such multiple listings of the same product listed by you in various 
categories.</p><p><b>Payment
</b></p><p>While availing any of the payment method/s available on the 
Platform, we will not be responsible or assume any liability, whatsoever
 in respect of any loss or damage arising directly or indirectly to You 
due to:
</p><p>1.    Lack of authorization for any transaction/s, or
</p><p>2.    Exceeding the preset limit mutually agreed by You and between “Bank/s”, or
</p><p>3.    Any payment issues arising out of the transaction, or
</p><p>4.    Decline of transaction for any other reason/s
</p><p>All payments made against the purchases/services on Platform by 
you shall be compulsorily in Indian Rupees acceptable in the Republic of
 India. The platform will not facilitate transactions with respect to 
any other form of currency with respect to the purchases made on the 
Platform.
</p><p>Before shipping / delivering your order to you, the Seller may 
request you to provide supporting documents (including but not limited 
to Govt. issued ID and address proof) to establish the ownership of the 
payment instrument used by you for your purchase. This is done in the 
interest of providing a safe online shopping environment to Our Users.
</p><p><b>Further:
</b></p><p>1.    Transactions, Transaction Price, and all commercial 
terms such as Delivery, Dispatch of products, and/or services are as per
 principal to principal bipartite contractual obligations between Buyer 
and Seller, and payment facility is merely used by the Buyer and Seller 
to facilitate the completion of the Transaction. Use of the payment 
facility shall not render NSO Services liable or responsible for the 
non-delivery, non-receipt, non-payment, damage, breach of 
representations and warranties, non-provision of after sales or warranty
 services, or fraud as regards the products and /or services listed on 
NSO Services Platform.
</p><p>2.    You have specifically authorized NSO Services or its 
service providers to collect, process, facilitate and remit payments 
and/or the Transaction Price electronically or through Cash on Delivery 
to and from other Users in respect of transactions through the Payment 
Facility. Your relationship with NSO Services is on a 
principal-to-principal basis and by accepting these Terms of Use you 
agree that NSO Services is an independent contractor for all purposes, 
and does not have control of or liability for the products or services 
that are listed on NSO Services Platform that are paid for by using the 
Payment Facility. NSO Services does not guarantee the identity of any 
User nor does it ensure that a Buyer or a Seller will complete a 
transaction.
</p><p>3.    You understand, accept, and agree that the payment facility
 provided by NSO Services is neither a banking nor financial service but
 is merely a facilitator providing an electronic, automated online 
electronic payment, receiving payment through Cash on Delivery, 
collection and remittance facility for the Transactions on the NSO 
Services Platform using the existing authorized banking infrastructure 
and Credit Card payment gateway networks. Further, by providing Payment 
Facility, NSO Services is neither acting as trustees nor acting in a 
fiduciary capacity with respect to the Transaction or the Transaction 
Price.
</p><p><b>Payment Facility for Buyers:
</b></p><p>1.    You, as a Buyer, understand that upon initiating a 
Transaction You are entering into a legally binding and enforceable 
contract with the Seller to purchase the products and /or services from 
the Seller using the Payment Facility, and You shall pay the Transaction
 Price through Your Issuing Bank to the Seller using Payment Facility.
</p><p>2.    You, as a Buyer, may agree with the Seller through 
electronic communication and electronic records and using the automated 
features as may be provided by Payment Facility on any 
extension/increase in the Dispatch and/or Delivery time, and the 
Transaction shall stand amended to such extent. Any such 
extension/increase of Dispatch / Delivery time or subsequent 
novation/variation of the Transaction should be in compliance with 
Payment Facility Rules and Policies.
</p><p>3.    You, as a Buyer, shall electronically notify Payment 
Facility using the appropriate NSO Services Platform features 
immediately upon Delivery or non-Delivery within the time period as 
provided in Policies. Non notification by You of Delivery or 
non-Delivery within the time period specified in the Policies shall be 
construed as a deemed Delivery in respect of that Transaction. In the 
case of Cash on Delivery transactions, the Buyer is not required to 
confirm the receipt of products or services.
</p><p>4.    You, as a Buyer, shall be entitled to claim a refund of the
 Transaction Price (as Your sole and exclusive remedy) in case You do 
not receive the Delivery within the time period agreed in the 
Transaction or within the time period as provided in the Policies, 
whichever is earlier. In case you do not raise a refund, claim using 
Platform features within the stipulated time than this would make You 
ineligible for a refund.
</p><p>5.    You, as a Buyer, understand that the Payment Facility may 
not be available in full or in part for certain categories of products 
and/or services and/or Transactions as mentioned in the Policies and 
hence You may not be entitled to a refund in respect of the Transactions
 for those products and /or services
</p><p>6.    Except for Cash on the Delivery transaction, refund, if 
any, shall be made at the same Issuing Bank from where Transaction Price
 was received, or through any other method available on the Platform, as
 chosen by You.
</p><p>7.    For Cash on Delivery transactions, refunds, if any, will be made via electronic payment transfers.
</p><p>8.    Refund shall be made in Indian Rupees only and shall be equivalent to the Transaction Price received in Indian Rupees.
</p><p>9.    For electronics payments, refunds shall be made through 
payment facility using NEFT / RTGS or any other online banking / 
electronic funds transfer system approved by Reserve Bank India (RBI).
</p><p>10.  Refunds may be supported by select banks. Where a bank is 
not supported for processing refunds, you will be required to share 
alternate bank account details with us for processing the refund.
</p><p>11.  Refund shall be conditional and shall be with recourse available to NSO Services in case of any misuse by Buyer.
</p><p>12.  We may also request additional documents for verification.
</p><p>13.  Refund shall be subject to Buyer complying with Policies.
</p><p>14.  NSO Services reserves the right to impose limits on the 
number of Transactions or Transaction Price which NSO Services may 
receive from an individual Valid Credit/Debit/ Cash Card / Valid Bank 
Account/ and such other infrastructure or any other financial instrument
 directly or indirectly through payment aggregator or through any such 
facility authorized by Reserve Bank of India to provide enabling support
 facility for collection and remittance of payment or by an individual 
Buyer during any time period, and reserves the right to refuse to 
process Transactions exceeding such limit.
</p><p>15.  NSO Services reserves the right to refuse to process 
Transactions by Buyers with a prior history of questionable charges 
including without limitation breach of any agreements by Buyer with NSO 
Services or breach/violation of any law or any charges imposed by 
Issuing Bank or breach of any policy.
</p><p>16.  NSO Services may do such checks as it deems fit before 
approving the receipt of/Buyers commitment to pay (for Cash on Delivery 
transactions) Transaction Price from the Buyer for security or other 
reasons at the discretion of NSO Services. As a result of such check if 
NSO Services is not satisfied with the creditability of the Buyer or 
genuineness of the Transaction or other reasons at its sole discretion, 
NSO Services shall have the right to reject the receipt of / Buyer's 
commitment to pay Transaction Price. For avoidance of doubt, it is 
hereby clarified that the ‘Cash on Delivery’ feature for payment, may be
 disabled for certain account users, at the sole discretion of NSO 
Services.
</p><p>17.  NSO Services may delay notifying the payment confirmation 
i.e. informing Seller to Dispatch, if NSO Services deems suspicious or 
for Buyers conducting high transaction volumes to ensure the safety of 
the Transaction and Transaction Price. In addition, NSO Services may 
hold Transaction Price and NSO Services may not inform Seller to 
Dispatch or remit Transaction Price to law enforcement officials 
(instead of refunding the same to Buyer) at the request of law 
enforcement officials or in the event the Buyer is engaged in any form 
of illegal activity.
</p><p>18.  The Buyer and Seller acknowledge that NSO Services will not 
be liable for any damages, interests, claims, etc. resulting from not 
processing a Transaction/Transaction Price or any delay in processing a 
Transaction/Transaction Price which is beyond the control of NSO 
Services.
</p><p><b>Compliance with Laws:
</b></p><p>1.    As required by applicable law, if the Customer makes a 
purchase of an amount equal to or above INR 2 00 000.00, the Customer 
will be required to upload a scanned copy of his/her PAN card on the 
Platform, within 4 days of making the purchase, failing which, the 
purchase made by the Customer will be canceled. The requirement to 
submit the PAN card arises only once and if it has been submitted once 
by the Customer, it need not be submitted again. The order of the 
Customer shall stand canceled if there is a discrepancy between the name
 of the Customer and the name on the PAN Card.
</p><p>2.    Buyer and Seller shall comply with all the applicable laws 
(including without limitation Foreign Exchange Management Act, 1999 and 
the rules made and notifications issued there under and the Exchange 
Control Manual as may be issued by Reserve Bank of India from time to 
time, Customs Act, Information and Technology Act, 2000 as amended by 
the Information Technology (Amendment) Act 2008, Prevention of Money 
Laundering Act, 2002 and the rules made there under, Foreign 
Contribution Regulation Act, 1976 and the Rules made there under, Income
 Tax Act, 1961 and the Rules made there under, Export Import Policy of 
the government of India) applicable to them respectively for using 
Payment Facility and NSO Services Platform.
</p><p><b>Buyer’s arrangement with Issuing Bank:
</b></p><p>1.    All Valid Credit / Debit/ Cash Card/ and other payment 
instruments are processed using a Credit Card payment gateway or 
appropriate payment system infrastructure and the same will also be 
governed by the terms and conditions agreed to between the Buyer and the
 respective Issuing Bank and payment instrument issuing company.
</p><p>2.    All Online Bank Transfers from Valid Bank Accounts are 
processed using the gateway provided by the respective Issuing Bank 
which supports the Payment Facility to provide these services to the 
Users. All such Online Bank Transfers on Payment Facility are also 
governed by the terms and conditions agreed to between Buyer and the 
respective Issuing Bank.
</p><p><b>NSO Services Replacement Guarantee*
</b></p><p>NSO Services Replacement Guarantee seeks to assist Buyers who
 have been defrauded by qualified sellers on the Platform. The return 
policy period (NSO Services Replacement Guarantee) depends on the 
product category and the seller. Kindly click here to know the return 
policy period applicable for different categories. If at the time of 
delivery and/or within the applicable return policy period, any defect 
is found, then the buyer of the product/s can ask for replacement of the
 product/s from the seller subject to the following terms and conditions
</p><p>1.    Notify the seller of any defects in the product/s at the 
time of delivery of the product/s and/or within the applicable return 
policy period and the same product/s will be replaced in return for the 
defective product/s.
</p><p>2.    Replacement can be for the entire product/s or part/s of the product subject to availability of the same with the seller.
</p><p>Following products shall not be eligible for return or replacement:
</p><p>1.    Damages due to misuse of product;
</p><p>2.    Incidental damage due to malfunctioning of product;
</p><p>3.    Any consumable item which has been used/installed;
</p><p>4.    Products with tampered or missing serial/UPC numbers;
</p><p>5.    Digital products/services (music downloads)
</p><p>6.    Any damage/defect which is not covered under the manufacturer’s warranty
</p><p>7.    Any product that is returned without all original packaging
 and accessories, including the box, manufacturer’s packaging if any, 
and all other items originally included with the product/s delivered.</p><p>If
 NSO Services has any suspicion or knowledge that any of its buyers and 
sellers are involved in any activity that is intended to provide claims 
or information that is false or not genuine, NSO Services may also, 
while reserving its rights to initiate civil and/or criminal proceedings
 against such member buyers and sellers, at its sole discretion, 
suspend, block, restrict, cancel the Display Name of such buyers and 
sellers and/or disqualify that user and any related users from availing 
protection through this program. Customers who have been blocked for any
 suspicious or fraudulent activity on NSO Services will not be allowed 
to return their products.
</p><p>NSO Services reserves its right to initiate civil and/or criminal
 proceedings against a user who files invalid and/or false claims or 
provides false, incomplete, or misleading information. In addition to 
the legal proceedings as aforesaid, NSO Services may at its sole 
discretion suspend, block, restrict, cancel the Display Name [and its 
related Display Names] of such user and/or disqualify that user and any 
related users from availing protection through this program. Any person 
who, knowingly and with intent to injure, defraud or deceive, files a 
Fraudulent Complaint containing false, incomplete, or misleading 
information may be guilty of a criminal offense and will be prosecuted 
to the fullest extent of the law.
</p><p><b>Exchange Offers:
</b></p><p>By participating in the exchange, I confirm that I am the 
sole and absolute owner and/or user of the product mentioned above 
(device).
</p><p>I confirm that the device that I am exchanging under the buyback 
program is genuine and is not counterfeit, free from any and all 
encumbrances, liens, attachments, disputes, legal flaws, exchange or any
 Agreement of Sale etc. and I have got clear ownership of the said 
device.
</p><p>You agree to indemnify and keep indemnifying Nsoindia.com and any
 future buyer of the device against all or any third-party claims, 
demand, cost, and expenses including attorney fees which may be 
suffered, incurred, undergone, and/or sustained by Nsoindia.com, its 
affiliates, or any future buyer due to usage of the device by you till 
date and you undertake to make good the same.
</p><p>I confirm that all the data in the said device will be erased 
before handing it over under the buy-back program. I also confirm that 
in spite of erasing the data manually/electronically, if any data is 
still accessible due to any technical reason, Nsoindia.com, Seller, or 
the Manufacturer shall not be responsible for the same and I will not 
approach Nsoindia.com for any retrieval of the data.
</p><p>I hereby give my consent that the personal information that I 
have provided in connection with this buyback program might be 
processed, transferred, and retained by the retailer and other entities 
involved in managing the program for the purposes of validating the 
information that I provided herein and for the administration of the 
program.
</p><p>I agree to indemnify and keep indemnifying Nsoindia.com and any 
future buyer of the old device against all or any third-party claims, 
demand, cost, and expenses including attorney fees that may be suffered,
 incurred, undergone, and/or sustained by Nsoindia.com, its affiliates 
or any future buyer due to usage of the device by me till date and I 
undertake to make good the same.
</p><p>I understand once a device is sent by me to NSO Services, in no scenario can this device be returned back to me.
</p><p>I understand that the new device delivery and the old device 
pickup will happen simultaneously (hand in hand) and I shall keep the 
old device ready to be given for exchange.
</p><p>Products distributed as gifts from state-sponsored or NGO-funded 
distribution programs are not accepted for exchange under exchange 
offers.
</p><p><b>Digital Content: Music
</b></p><p>Music (MP3 format): Only certain short-listed Seller (at the 
sole discretion of NSO Services) shall be entitled to sell Music (MP3 
format) on the Platform. You may be able to purchase DRM-free digital 
music in MP3 file format on the Platform from the respective Sellers. 
Such MP3 music files shall be provided to You as per the selection 
provided by the Seller, subject to certain limitations as described by 
the Seller. You shall be granted specified download rights of DRM-free 
MP3 music files from the catalogue of MP3 music displayed on the 
Platform. The MP3 music may include full-length MP3 audio tracks at the 
best available bit rate and certain other premium features, as may be 
provided on the Platform by respective Sellers from time to time.
</p><p>Territory: Currently You can purchase downloadable digital MP3 
music only through the Platform and Music  Application as may be made 
available from time to time on the Platform, only within the territory 
of India.
</p><p>Rights Granted: Music download right is a non-exclusive, 
non-transferable right to use for your personal, non-commercial, 
entertainment use, subject to and in accordance with the Terms of Use. 
You may copy, store, transfer and burn the MP3 music file only for your 
personal, non-commercial, entertainment use, subject to and in 
accordance with the Terms of Use. You represent, warrant, and agree that
 You will use the MP3 music file only for your personal, non-commercial,
 entertainment use and not for any redistribution of the same or other 
use restricted in this Section. You agree not to infringe the rights of 
the copyright owners and to comply with all applicable laws in your use 
of the MP3 music file. You agree that You will not redistribute, 
transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, 
edit, license or otherwise transfer or use MP3 music files. You are not 
granted any synchronization, public performance, promotional use, 
commercial sale, resale, reproduction, or distribution rights for MP3 
music files. You acknowledge that the MP3 music file embodies the 
intellectual property of a third party and is protected by law.
</p><p>Explicit Consent: You agree that we shall have no liability to 
You for MP3 music files downloaded by You on the Platform if You find 
the same to be offensive, indecent, or objectionable and expressions 
through the audio files are not subscribed by us.
</p><p>Cash on Delivery as a mode of payment is not available for purchasing MP3 music on the Platform currently.
</p><p>All Sales Final; Downloading and Risk of Loss; Availability of 
MP3 music files: All sales of MP3 music files are final. Returns of MP3 
music files are not permissible on the Platform. Once You have purchased
 MP3 music files, NSO Services encourages You to download them promptly.
 If You are unable to complete a download, please contact customer 
service within 6 hours of the payment.
</p><p>Further NSO Services assumes no liability if your media player 
does not support the file format made available by the Seller on the 
Platform or your browser does not support the music download application
 / software available by the Seller on the Platform, by whatever name 
called.
</p><p>You bear all risk of loss after purchase and for any loss of MP3 
music files, You have downloaded, including any loss due to a computer 
or hard drive crash.
</p><p>Seller may, from time to time, at its sole discretion, remove MP3 music files from the Service without notice.
</p><p>Intellectual Property Rights: It is hereby specifically recorded 
that the copyright and other Intellectual Property in the music 
available on the Platform is the sole and exclusive property of third 
parties. Seller represents and warrants that Sellers are authorized by 
such third parties to upload the music on the Platform for a license of 
use to the end customers. Intellectual Property Rights for the purpose 
of this Terms of Use shall always mean and include copyrights whether 
registered or not, patents including rights of filing patents, 
trademarks, trade names, trade dresses, house marks, collective marks, 
associate marks and the right to register them, designs both industrial 
and layout, geographical indicators, moral rights, broadcasting rights, 
displaying rights, distribution rights, selling rights, abridged rights,
 translating rights, reproducing rights, performing rights, 
communicating rights, adapting rights, circulating rights, protected 
rights, joint rights, reciprocating rights, infringement rights. All 
those Intellectual Property rights arising as a result of domain names, 
internet, or any other right available under applicable law shall vest 
in the domain of NSO Services as the owner of such domain name. The 
Parties hereto agree and confirm that no part of any Intellectual 
Property rights mentioned hereinabove is transferred in the name of User
 and any intellectual property rights arising as a result of these 
presents shall also be in the absolute ownership, possession and Our 
control or control of its licensors, as the case may be.
</p><p>Your request to download an MP3 music file is personal to You, 
and the track may not be used, sold, rented, transferred, licensed, or 
otherwise provided to any other User. The license to downloaded tracks 
includes only those rights explicitly stated herein (typically, the 
right to playback for your own personal use from your personal computer,
 CD player, digital player, or other personal consumers electronic 
device), and, for the avoidance of doubt, does not include the right to 
create a derivative work, to make copies other than for your own 
personal use, or to use the track in any commercial manner. You shall 
promptly notify Us in writing upon your discovery of any unauthorized 
use or infringement.
</p><p><b>Software:</b> Seller may make available to You, from time to 
time, software for Your use in connection with the download of MP3 music
 files (any and all such software, individually and collectively, the 
“Software”).
</p><p>You may use the Software only in connection with the download of 
MP3 music files on the Platform. You may not separate any individual 
component of the Software for use other than in connection to the 
download, may not incorporate any portion of it into Your own programs 
or compile any portion of it in combination with your own programs, may 
not transfer it for use with another service, or use it, or any portion 
of it, over a network and may not sell, rent, lease, lend, loan, 
distribute or sub-license the Software or otherwise assign any rights to
 the Software in whole or in part. Seller may discontinue some or all of
 any Software Seller provide, and Seller may terminate your right to use
 any Software at any time and in such event may modify it to make it 
inoperable.
</p><p>Without limiting the Disclaimer of Warranties and Limitation of 
Liability in this terms of use, (i) in no event shall Our or software 
licensors’ total liability to You for all damages arising out of or 
related to your use or inability to use the Software and/or download 
manager or any other application exceed the amount of â‚¹20; and (ii) in
 no event shall Our or Our Digital Content providers’ total liability to
 You for all damages arising from your use of the Service, the Digital 
Content, or information, materials or products included on or otherwise 
made available to You through the Service (excluding the Software), 
exceed the amount You paid to purchase, on the Service, the Digital 
Content related to Your claim for damages.
</p><p><b>Digital Content: eBooks
</b></p><p>ebook (ePub format): You will be able to purchase 
DRM-encrypted eBooks in ePub file format on the NSO Services Platform 
and the eBooks application. Such ePub files shall be provided to you as 
per your selection, subject to certain limitations as described herein. 
You shall be granted specified download rights of DRM-encrypted ePub 
files from the catalog of eBooks displayed on the Platform.
</p><p>Download rights: You will need to be registered with NSO Services
 to make an ebook purchase. The eBooks which you purchase from the NSO 
Services Platform or EBooks application shall be added to your NSO 
Services eBooks library from where you can download the eBooks onto your
 device(/s). Each downloaded ebook is locked to the User account and the
 downloader device. These downloaded eBooks cannot be transferred onto 
other devices. Each device used by you will have to be synced with your 
online eBooks library. You can sync a maximum of six(6) devices against 
your user account. You can download the eBooks to your mobile or tablet 
devices for offline reading and can read the eBooks using the EBooks 
application only.
</p><p>EBooks application: EBooks application will enable you to read 
the digital books purchased from the EBooks store, on your mobile or 
tablet devices. The app also has an in-app EBooks store where the user 
can quickly purchase eBooks. The EBooks app will be available on the 
Android platform. The Android app will be compatible with both mobile 
and tablet devices. You can download the EBooks android app for free 
from the NSO Services Platform and also Google Play.
</p><p>Territory: Currently you can purchase downloadable eBooks only 
through the Platform and EBooks application as may be made available 
from time to time on the Platform, only within the territory of India. 
You have to be within the Indian Territory to even download the already 
purchased files from your NSO Services eBooks library.
</p><p>DRM Specifications: The DRM (Digital Rights Management) enables 
us to restrict certain permissions. The NSO DRM specifications restrict 
the following permissions:
</p><p>Default Restrictions
</p><p>NSO Services Settings
</p><p>Printing
</p><p>Not Allowed
</p><p>Copying
</p><p>Not Allowed
</p><p>Side-Loading (from one device to another)
</p><p>Not Allowed
</p><p>e-mailing
</p><p>Not Allowed
</p><p>Saving Images
</p><p>Not Allowed
</p><p>Read out aloud
</p><p>Not Allowed
</p><p>Number of distinct devices for file downloading
</p><p>Allowed (Six)
</p><p>Social media sharing
</p><p>140 word
</p><p>Rights Granted: Upon your payment of our fees for the ebook, we 
grant you a non-exclusive, non-transferable right to use the downloaded 
ebook for your personal, non-commercial, entertainment use, subject to 
and in accordance with the Terms of Use. You may store the ebook only 
for your personal, non-commercial, entertainment use, subject to and in 
accordance with the Terms of Use.
</p><p>You represent, warrant, and agree that you will use the ebook 
only for your personal, non-commercial, entertainment use and not for 
any redistribution of the same or other use restricted in this Section. 
You agree not to infringe the rights of the copyright owners and to 
comply with all applicable laws in your use of the ebook. You agree that
 you will not redistribute, transmit, assign, sell, broadcast, rent, 
share, lend, modify, adapt, edit, license, or otherwise transfer or use 
an ebook.
</p><p>You are not granted any synchronization, public performance, 
promotional use, commercial sale, resale, reproduction, or distribution 
rights for the ebook. You acknowledge that the ebook embodies the 
intellectual property of a third party and is protected by law.
</p><p>Explicit Consent: You agree that we shall have no liability to 
you for ebook downloaded by You on the Platform or Apps if you find the 
same to be offensive, indecent or objectionable.
</p><p>Payment: The Price List for each downloadable ebook displayed on 
the Platform represents the full retail price (inclusive of all taxes 
unless specified otherwise) for said downloadable ebook. You shall pay 
for such downloadable ebook using one of the payment options available 
on the Platform.
</p><p>The Price List mentions the prices of each downloadable ebook and
 the User shall pay in Indian Currency (i.e. Indian Rupee). We reserve 
our right to change the prices of the ebook and services and the 
availability of the same at our sole discretion.
</p><p>NSO Services will allow the user to buy ebook using the following forms of payments.
</p><p>–&gt; Credit Cards
</p><p>–&gt; Internet Banking
</p><p>–&gt; Debit Cards
</p><p>–&gt; NSO Services Wallet
</p><p>–&gt; any other mode of payment, as may be decided and made available on the Platform.
</p><p>Please note that payment can be made only in India Rupees and all
 the above payment instruments must have been issued by entities 
operating in India and subject to Indian regulations.
</p><p>Cash on Delivery as a mode of payment is not available for purchasing ebook on the Platform currently.
</p><p>Payment made by credit card or any other mode as mentioned above 
should be received by us on time. If for any reason we do not receive 
payment from the credit card issuer or any agent involved in any of the 
above payment modes, you agree that you shall pay all amounts due upon 
demand by us.
</p><p>All Sales Final; Downloading and Risk of Loss; Availability of 
eBooks. All sales of eBooks are final. We do not accept returns of 
eBooks. Once you have purchased eBooks, we encourage you to download 
them promptly. If you are unable to complete a download, please contact 
customer service within 30 days of the payment. The ebook will be 
removed from your library and the amount that was charged during the 
payment will be refunded in the form of store credit. The eBooks will 
also be replaced in cases of genuine technical errors as mentioned in 
the replacement policy.
</p><p>You bear all risk of loss after purchase and for any loss of 
eBooks, you have downloaded, including any loss due to a computer or 
hard drive crash. We may, from time to time, at our sole discretion 
remove eBooks from the Service without notice.
</p><p>Intellectual Property Rights: It is hereby specifically recorded 
that the copyright and other Intellectual Property in the ebook 
available on the Platform is the sole and exclusive property of third 
parties. We are authorised by such third parties to upload the ebook on 
the Platform for license of use to the end customers. Intellectual 
Property Rights for the purpose of this Agreement shall always mean and 
include copyrights whether registered or not, patents including rights 
of filing patents, trademarks, trade names, trade dresses, house marks, 
collective marks, associate marks, and the right to register them, 
designs both industrial and layout, geographical indicators, moral 
rights, broadcasting rights, displaying rights, distribution rights, 
selling rights, abridged rights, translating rights, reproducing rights,
 performing rights, communicating rights, adapting rights, circulating 
rights, protected rights, joint rights, reciprocating rights, 
infringement rights. All those Intellectual Property rights arising as a
 result of domain names, internet or any other right available under 
applicable law shall vest in the domain of NSO Services Private Limited 
as the owner of such domain name. The Parties hereto agree and confirm 
that no part of any Intellectual Property rights mentioned hereinabove 
is transferred in the name of the User and any intellectual property 
rights arising as a result of these presents shall also be in the 
absolute ownership, possession, and our control or control of its 
licensors, as the case may be.
</p><p>Your request to download an ebook is personal to you, and the 
ebook may not be used, sold, rented, transferred, licensed or otherwise 
provided to any other user. The license to downloaded eBooks includes 
only those rights explicitly stated herein (typically, the right to read
 the ebook in ebooks application), and, for the avoidance of doubt, does
 not include the right to create a derivative work, to make copies, or 
to use the ebook in any commercial manner. You shall promptly notify us 
in writing upon your discovery of any unauthorized use or infringement.
</p><p>Software: We may make available to you, from time to time, 
software or updates for your use in connection with the download of 
eBooks (any and all such software, individually and collectively, the 
“Software”).
</p><p>You may use the Software only in connection with the download of 
eBooks on the Platform. You may not separate any individual component of
 the Software for use other than in connection to the download, may not 
incorporate any portion of it into Your own programs or compile any 
portion of it in combination with your own programs, may not transfer it
 for use with another service, or use it, or any portion of it, over a 
network and may not sell, rent, lease, lend, loan, distribute or 
sub-license the Software or otherwise assign any rights to the Software 
in whole or in part. We may discontinue some or all of any Software we 
provide, and we may terminate your right to use any Software at any time
 and in such event may modify it to make it inoperable.
</p><p>Without limiting the Disclaimer of Warranties and Limitation of 
Liability in this terms of use, in no event shall our or our and/or our 
Digital Content providers’ total liability to You for all damages 
arising from your use of the Service, the Digital Content, or 
information, materials or products included on or otherwise made 
available to You through the Service (excluding the Software), exceed 
the amount You paid to purchase, on the Service, the Digital Content 
related to Your claim for damages.
</p><p><b>Digital Content: NSO Services Ideas
</b></p><p>1.    These Terms of Service (“Terms”) govern your access to 
and use of NSO Services Ideas (hereinafter referred to as “Content”). By
 viewing the Contents, you agree to be bound by these Terms. Content 
posted on the Platform is public and can be viewed by everyone who can 
see the Page.
</p><p>2.    NSO Services is hosting the Content generated by 
third-party users (“Content Owner”), within the NSO Platform for 
convenience of Platform Users, and as such, NSO Services has no 
ownership or control whatsoever in the Contents displayed. The Contents 
posted by the Content Owners are of personal views wherein NSO Services 
plays no role in creating/developing the Content. You are responsible 
for your use of the Platform for viewing the Content.
</p><p>3.    By hosting the Content on the Platform, NSO Services is 
neither guaranteeing nor giving any warranty nor making any 
representation with respect to the Contents. NSO Services is neither 
endorsing the views, products, or Services, nor is it responsible for 
the quality or features of the content displayed on the Platform.
</p><p>4.    Any information on the Platform, whether the content or any
 other information, has not been verified by NSO Services, therefore, 
NSO Services shall not be responsible for any such content or 
information. NSO Services will not bear any obligation or liability if 
You rely on the Contents.
</p><p>5.    If You choose to view or rely, NSO Services will neither be
 a party to nor in any manner concerned with the same nor be liable or 
responsible for any act or omission of the Content Owner.
</p><p>6.    You hereby acknowledge that the Contents are created and 
owned by Content Owners who own all the rights including the copyrights 
in the contents. The Contents are available on the Platform for personal
 use only and you shall not use it for any commercial, promotional, 
resale or further distribution purposes.
</p><p>7.    Any use or reliance on any Content or materials obtained by
 you through the Content is at your own risk. We do not endorse, 
support, represent or guarantee the completeness, truthfulness, 
accuracy, or reliability of any Content or communications posted on the 
Platform or endorse any opinions expressed via the contents. You 
understand that by using the Platform, you may be exposed to Content 
that might be offensive, harmful, inaccurate, or otherwise 
inappropriate, or in some cases, postings that have been mislabeled or 
are otherwise deceptive. All Content is the sole responsibility of the 
person who originated such Content. NSO Services may not monitor or 
control the Content posted on the Platform and, do not take 
responsibility for such Content.
</p><p>8.    We reserve the right to remove Content that violates the 
Terms of Use, including, for example, copyright or trademark violations,
 impersonation, unlawful conduct, or harassment.
</p><p>9.    If you see offensive, abusive, or unlawful content on the Platform, you can report it to ideas-support@nsoindia.com
</p><p>10.  You may find content that offends you or that you simply 
don’t like, but that doesn’t violate the content guidelines. If that 
happens, you can unfollow the user who posted it or hide the post
</p><p>11.  Your access to and use of the Services or any Content are at
 your own risk. You understand and agree that the Services are provided 
to you on an “AS IS” and “AS AVAILABLE” basis. NSO Services makes no 
warranty or representation and disclaim all responsibility and liability
 for (i) the completeness, accuracy, availability, timeliness, security,
 or reliability of any Content; (ii) any harm to your computer system, 
loss of data, or other harm that results from your access to or use of 
any Content; (iii) the deletion of, or the failure to store or to 
transmit, any Content and other communications maintained by the 
Services; and (iv) whether the Services will meet your requirements or 
be available on an uninterrupted, secure, or error-free basis. No advice
 or information, whether oral or written, obtained through the Content, 
will create any warranty or representation not expressly made herein.
</p><p>12.  By using the Services, you agree that NSO Services, its 
parents, affiliates, related companies, officers, directors, employees, 
agents, representatives, partners, and licensors, liability are limited 
to the maximum extent permissible by Law.
</p><p>13.  We may revise these Terms from time to time.
</p><p>Digital Content: NSO Services Video
</p><p>1.    These Terms of Service (“Terms”) govern your access to and 
use of NSO Services Video (hereinafter referred to as “Content”). By 
viewing the Contents, you agree to be bound by these Terms. Content 
posted on the Platform is public and can be viewed by everyone who can 
see the Page.
</p><p>2.    The Content is being hosted on NSO Services mobile App only
 (“Platform”), which is owned and operated by NSO Services Private 
Limited (“NSO Services”, “We” or “Our”).
</p><p>3.    Use of (NSO Services) Services is available only to persons
 who can form a legally binding contract under the Indian Contract Act, 
1872. You must be 18 years of age, to avail of the Services. Minors may 
only use the service under the supervision of an adult.
</p><p>4.    NSO Services is hosting the Content generated by third 
parties (“Platform Partners/Content Owners”) as well as NSO Services 
(“NSO Services Original”) (collectively referred to as “Content”), 
within the NSO Platform for the convenience of Platform Users free of 
cost that will allow you to access the digital Content. As such, NSO 
Services has no ownership or control whatsoever in the Contents 
displayed which are third-party generated. The Contents posted (other 
than NSO Services Originals) are third-party generated contents wherein 
NSO Services plays no role in creating/developing the Content. You are 
responsible for your use of the Platform for viewing the Content.
</p><p>5.    By hosting the Content on the Platform, NSO Services is 
neither guaranteeing nor giving any warranty nor making any 
representation with respect to the Contents. NSO Services is neither 
endorsing the views, products, or Services, nor is it responsible for 
the quality or features of the content displayed on the Platform.
</p><p>6.    Any information on the Platform, whether the content or any
 other information (other than NSO Services Original), has not been 
verified by NSO Services, therefore, NSO Services shall not be 
responsible for any such content or information. NSO Services will not 
bear any obligation or liability if You rely on the Contents.
</p><p>7.    If You choose to view or rely upon, NSO Services will 
neither be a party to nor in any manner concerned with the same nor be 
liable or responsible for any act or omission of the Content Owner.
</p><p>8.    You hereby acknowledge that the Contents are created and 
owned by Content Owners who own all the rights including the copyrights 
in the contents. The Contents are available on the Platform for personal
 and non-commercial use only and you shall not use it for any 
commercial, promotional, resale, further distribution, or any other 
unauthorized purposes. You agree not to use the service for public 
performances.
</p><p>9.    You further acknowledge that all the intellectual property 
rights contained in NSO Services Original contents are solely owned by 
NSO Services. During your NSO Services membership, we grant you a 
limited, non-exclusive, non-transferable, revocable right to access the 
NSO Services Video service and view the Content. Except for the 
foregoing, no right, title or interest shall be transferred to you.
</p><p>10.  We can terminate your account or place your account on hold 
in order to protect our/Partner's interest from an actual, probable, or 
suspected theft or other fraudulent activity.
</p><p>11.  Any use or reliance on any Content or materials obtained by 
you through the Content is at your own risk. We do not endorse, support,
 represent or guarantee the completeness, truthfulness, accuracy, or 
reliability of any Content or communications posted on the Platform or 
endorse any opinions expressed via the contents. You understand that by 
using the Platform, you may be exposed to Content that might be 
offensive, harmful, inaccurate or otherwise inappropriate, or in some 
cases, postings that have been mislabeled or are otherwise deceptive. 
All Content is the sole responsibility of the Content Owners who 
originated such Content. NSO Services may not monitor or control the 
Content posted on the Platform and, do not take responsibility for such 
Content.
</p><p>12.  We reserve the right to remove Content that violates the 
Terms of Use, including, for example, copyright or trademark violations,
 impersonation, unlawful conduct, or harassment.
</p><p>13.  We may use information such as device ID, location, or an 
account email address used with an existing NSO Services account to 
determine eligibility and any offers thereof.
</p><p>14.  We may share personal information with our other corporate 
entities and Platform Partners only for the purposes of giving enhanced 
customer services. You hereby consent to share your information with 
Third parties unless you are specifically opt-out. Also, your access to 
the Services may also be occasionally suspended or restricted to allow 
for repairs, maintenance, or the introduction of new facilities or 
services at any time without prior notice. We will attempt to limit the 
frequency and duration of any such suspension or restriction.
</p><p>15.  If you see an offensive, abusive, or any unlawful content on
 the Platform, you can report it to customer care of NSO Services.
</p><p>16.  Your access to and use of the Services or any Content are at
 your own risk. You understand and agree that the Services are provided 
to you on an “AS IS” and “AS AVAILABLE” basis. NSO Services makes no 
warranty or representation and disclaim all responsibility and liability
 for (i) the completeness, accuracy, availability, timeliness, security,
 or reliability of any Content; (ii) any harm to your computer system, 
loss of data, or other harm that results from your access to or use of 
any Content; (iii) the deletion of, or the failure to store or to 
transmit, any Content and other communications maintained by the 
Services; and (iv) whether the Services will meet your requirements or 
be available on an uninterrupted, secure, or error-free basis. No advice
 or information, whether oral or written, obtained through the Content, 
will create any warranty or representation not expressly made herein.
</p><p>17.  By using the Services, you agree that NSO Services, its 
parents, affiliates, related companies, officers, directors, employees, 
agents representatives, partners, and licensors, liability is limited to
 the maximum extent permissible by Law.
</p><p>18.  You shall indemnify and hold harmless NSO Services its 
owner, licensee, affiliates, subsidiaries, group companies, partners (as
 applicable), and their respective officers, directors, agents, and 
employees from any claim, demand, or actions including reasonable 
attorneys’ fees made by any third party or penalty imposed due to or 
arising out of your breach of the ToU, privacy policy, and other 
policies or your violation of any law, rules, regulations or the rights 
(including infringement of intellectual property rights) of a third 
party.
</p><p>19.  Governing laws: The ToU shall be governed, interpreted, and 
construed in accordance with the laws of India. The place of 
jurisdiction shall exclusively be Bangalore.
</p><p>20.  We may revise these Terms from time to time.
</p><p><b>Indemnity
</b></p><p>You shall indemnify and hold harmless NSO Services, its 
owner, licensee, affiliates, subsidiaries, group companies (as 
applicable), and their respective officers, directors, agents, and 
employees, from any claim or demand, or actions including reasonable 
attorneys’ fees, made by any third party or penalty imposed due to or 
arising out of Your breach of this Terms of Use, Privacy Policy and 
other Policies, or Your violation of any law, rules or regulations or 
the rights (including infringement of intellectual property rights) of a
 third party.
</p><p><b>Applicable Law
</b></p><p>Terms of Use shall be governed by and interpreted and 
construed in accordance with the laws of India. The place of 
jurisdiction shall be exclusively in Bangalore.
</p><p>Jurisdictional Issues/Sale in India Only
</p><p>Unless otherwise specified, the material on the Platform is 
presented solely for the purpose of sale in India. NSO Services make no 
representation that materials in the Platform are appropriate or 
available for use in other locations/Countries other than India. Those 
who choose to access this site from other locations/Countries other than
 India do so on their own initiative and NSO Services is not responsible
 for the supply of products/refund for the products ordered from other 
locations/Countries other than India, compliance with local laws, if and
 to the extent local laws are applicable.
</p><p><b>Trademark, Copyright, and Restriction
</b></p><p>This site is controlled and operated by NSO Services and 
products are sold by respective Sellers. All material on this site, 
including images, illustrations, audio clips, and video clips, is 
protected by copyrights, trademarks, and other intellectual property 
rights. Material on Platform is solely for Your personal, non-commercial
 use. You must not copy, reproduce, republish, upload, post, transmit or
 distribute such material in any way, including by email or other 
electronic means and whether directly or indirectly and You must not 
assist any other person to do so. Without the prior written consent of 
the owner, modification of the materials, use of the materials on any 
other Platform or networked computer environment, or use of the 
materials for any purpose other than personal, non-commercial use is a 
violation of the copyrights, trademarks, and other proprietary rights, 
and is prohibited. Any use for which You receive any remuneration, 
whether in money or otherwise, is a commercial use for the purposes of 
this clause.
</p><p><b>Trademark complaint
</b></p><p>NSO Services respects the intellectual property of others. In
 case You feel that Your Trademark has been infringed, you can write to 
NSO Services at infringement@Nsoindia.com or ss@Nsoindia.com.
</p><p><b>Product Description
</b></p><p>NSO Services we do not warrant that the Product description 
or other content of this Platform is accurate, complete, reliable, 
current, or error-free and assume no liability in this regard.
</p><p><b>Limitation of Liability
</b></p><p>IN NO EVENT SHALL NSO SERVICES BE LIABLE FOR ANY SPECIAL, 
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION 
WITH THESE TERMS OF USE, EVEN IF THE USER HAS BEEN INFORMED IN ADVANCE 
OF THE POSSIBILITY OF SUCH DAMAGES.
</p><p><b>Contact Us
</b></p><p>Please [contact us] for any questions or comments (including 
all inquiries unrelated to copyright infringement) regarding this 
Platform.
</p><p><b>Grievance officer
</b></p><p>In accordance with Information Technology Act 2000 and rules 
made there under, the name and contact details of the Grievance Officer 
are provided below:
</p><p>NSO Services Pvt. Ltd.
</p><p>Qtr. No. DE/53
</p><p>Basanti Colony
</p><p>Rourkela, Sundergarh District,
</p><p>Odisha-769012, India.
</p><p>Phone: 8260611295
</p><p>Email: grievance@nsoindia.com
</p><p>Time: Mon – Fri (10:00AM – 06:00PM) IST
</p><p><b>POLICIES
</b></p><p><b>Shipping Policy:</b></p><p>In most cases, sellers obtain 
the items and ship them within the time frame mentioned on the product 
page. Sundays and public holidays are not considered business days.
</p><p>Delivery time estimates are based on the following variables:
</p><p>•	The vendor providing the item
</p><p>•	Availability of the Product from the Seller
</p><p>•	The address where you want the order shipped as well as the seller's location.
</p><p>Delivery fee varies according to items<br></p><p>For low-value 
commodities, shipping expenses are comparatively greater for sellers. In
 these situations, a little delivery fee helps them defray their 
overhead. Kindly review your purchase summary to comprehend the delivery
 costs associated with particular items.
</p><p>•	Shipment is Late<br></p><p>The majority of orders are delivered
 on schedule. On the other hand, orders rarely arrive after the 
scheduled delivery date. Because it depends on different factors such 
as:-<br></p><ol><li>Incorrect address</li><li>Missing apartment, building, floor, or house number
</li><li>Severe weather conditions
</li><li>Product out of stock
</li><li>Product damaged during transit
</li><li>Local or regional contingencies
</li><li>The shipment destination, and the courier partner's time-to-delivery in your area all affect delivery times.
</li></ol><p>•	COD Availability / Issue<br></p><p>The availability of 
COD is contingent upon the courier partner servicing your location's 
capacity to receive payment in cash at the time of delivery.<br></p><p>Your
 order value may have surpassed the cash amount that our courier 
partners are required to pay upon delivery, depending on the 
destination. To find out if CoD is available where you are, please enter
 your pin code on the product page.<br></p><p>•	Shipping &amp; Delivery issues
</p><ol><li>You have undoubtedly observed that the product you are 
interested in have different projected delivery periods. Factors 
affecting delivery times include product availability, seller's 
location, shipping destination, and courier partner's time-to-delivery.</li><li>If
 you would like more precise delivery times, please input your default 
pin code on the product page (you don't have to enter it continually).</li><li>If
 you get a delivery confirmation by email or SMS but the product was not
 delivered, report the problem at the website as soon as possible so 
they can look into it. Within 7 days from the date of delivery 
confirmation.</li></ol><p><b>&nbsp;Profanity Policy
</b></p><p>NSO Services prohibits the use of language that is racist, hateful, sexual or obscene in nature in a public area.
</p><p>This policy extends to text within listings, on Seller pages and 
all other areas of the site that another User may view. If the profane 
words are part of a title for the item being sold, we allow Sellers to 
‘blur’ out the bulk of the offending word with asterisks (i.e., s*** or 
f***).
</p><p>Please report any violations of this policy to the correct area for review:
</p><p>§  Report offensive Display Names
</p><p>§  Report offensive language in a listing or otherwise
</p><p>If a feedback comment; any communication made between Users on 
the Platform; or email communication between Users in relation to 
transactions conducted on the Platform contains profanity, please review
 Our feedback removal policy and submit a request for action/removal.
</p><p>Disciplinary action may result in the indefinite suspension of a User’s account, temporary suspension, or a formal warning.
</p><p>NSO Services will consider the circumstances of an alleged policy violation and the user’s trading records before taking action.
</p><p>Violations of this policy may result in a range of actions, including:
</p><p>1.    Limits placed on account privileges;
</p><p>2.    Loss of special status;
</p><p>3.    Account suspension.
</p><p>NSO Services shall have the right to delete a product review 
posted by the customer at its sole discretion if it is of the opinion 
that the review contains offensive language as stated above. Further, if
 NSO Services is of the opinion that the review unfairly either: (i) 
causes a disadvantage to a product; or (ii) increases the popularity of 
the product, NSO Services shall have the right to delete the customer 
review. NSO Services shall also, at its sole discretion have the right 
to blacklist the customer from posting any further customer reviews.
</p><p><b>Replacement Guarantee*
</b></p><p>The Replacement Guarantee seeks to assist Buyers who have 
been defrauded by qualified sellers on the Platform. If at the time of 
delivery and/or within specified days from the date of delivery of the 
product/s, any defect is found, then the buyer of the product/s can ask 
for replacement of the product/s from the seller.
</p><p>If NSO Services has suspicion or knowledge, that any of its 
buyers and sellers are involved in any activity that is intended to 
provide claims or information that is false, misleading, or not genuine,
 then NSO Services may while reserving its rights to initiate civil 
and/or criminal proceedings against User may also at its sole discretion
 suspend, block, restrict, cancel the Display Name of such buyer and 
seller and /or disqualify that User and any related Users from availing 
protection through this program.
</p><p>NSO Services reserves its right to initiate civil and/or criminal
 proceedings against a User who files invalid and/or false claims or 
provides false, incomplete, or misleading information. In addition to 
the legal proceedings as aforesaid, NSO Services may at its sole 
discretion suspend, block, restrict, cancel the Display Name [and its 
related Display Names] of such User and/or disqualify that User and any 
related Users from availing protection through this program. Any person 
who, knowingly and with intent to injure, defraud or deceive, files a 
Fraudulent Complaint containing false, incomplete, or misleading 
information may be guilty of a criminal offense and will be prosecuted 
to the fullest extent of the law.
</p><p>For more details related to Replacement Policy, refer to s/help/cancellation-returns
</p><p><b>Returns Policy
</b></p><p>Definition: ‘Return’ is defined as the action of giving back 
the item purchased by the Buyer to the Seller on the NSO Services 
Platform. The following situations may arise:
</p><p>1.    Item was defective
</p><p>2.    Item was damaged during the Shipping
</p><p>3.    Products was/were missing
</p><p>4. the Wrong item was sent by the Seller.
</p><p>Return could also result in a refund of money in most cases.
</p><p>Points to be noted:
</p><p>1.    Seller can always accept the return irrespective of the policy.
</p><p>2.    If Seller disagrees a return request, Buyer can file a dispute under the Buyer Protection Program*.
</p><p>We encourage the Buyer to review the listing before making the 
purchase decision. In case of Buyer orders the wrong item, the Buyer 
shall not be entitled to any return/refund.
</p><p>The buyer needs to raise the return request within the return 
period applicable to the respective product. Once Buyer has raised a 
return request by contacting Us on Our Toll-Free Number, Seller while 
closing the return ticket can select one of the following:
</p><p>1.    Replace after shipment collection – The seller has agreed 
to wait for the logistics team to collect the shipment from the buyer 
before replacing it)
</p><p>2.    Refund after shipment collection – The seller has agreed to
 wait for the logistics team to collect the shipment from the buyer 
before refunding)
</p><p>3.    Refund without shipment collection – Seller has agreed to refund the buyer without expecting the original shipment back)
</p><p>4.    Replace without shipment collection – Seller has agreed to replace the order without expecting the original shipment back)
</p><p>5.    On certain select days as specified by NSO Services (such as ‘The Big Billion Day’) separate policies may be applicable.
</p><p>In the event the Seller accepts the return request raised by the 
Buyer, the Buyer will have to return the product and then the refund 
shall be credited to the Buyer's account.
</p><p>In case the Seller doesn’t close the ticket in 3 days from the 
date of intimation to the Seller about the refund request, the refund 
request shall be settled in favor of the Buyer.
</p><p>Further, for returns being made by the Buyer to the Seller of the
 product, the following parameters need to be ensured by the Buyer:
</p><p>Category</p><p>Should be “New &amp; Unworn” (other than for trial)
</p><p>Beauty, Health &amp; Personal Care
</p><p>Should be “New &amp; Unopened”</p><p>Should be “New” and returned with the original packaging
</p><p>Office Products
</p><p>Should be “New” and returned with the original packaging</p><p>Should be “New” and returned with the original packaging
</p><p>If the product being returned is not in accordance with the above
 parameters, then Buyer shall not be entitled to any refund of money 
from the Seller.
</p><p>The shipping cost for returning the product shall be borne and incurred by the Seller.
</p><p>Replacement
</p><p>Definition: Replacement is the action or process of replacing 
something in place of another. A Buyer can request for replacement 
whenever he is not happy with the item, the reason being Damaged in 
shipping, Defective item, Item(s) missing, wrong item shipped, and the 
like.
</p><p>Points to be noted:
</p><p>1.    Seller can always accept the return irrespective of the policy.
</p><p>2.    If the Seller disagrees with a return request, the Buyer can file a dispute under Buyer Protection Program*.
</p><p>The buyer needs to raise the replacement request within the 
return period applicable to the respective product. Once Buyer has 
raised a replacement request by contacting Us on the Number provided on 
the Platform. Once the replacement request has been raised, the 
following steps shall be followed:
</p><p>1.    Buyer is asked for “Reason for Return”. Among others, the following are the leading reasons:
</p><p>2.    Shipping was damaged
</p><p>3.    Item was defective
</p><p>4.    Item Dead on Arrival
</p><p>5.    Item(s) were missing
</p><p>6. the Wrong item sent
</p><p>7.    An intimation shall be provided to the Seller seeking either “approval” or “rejection” of the replacement request.
</p><p>8.    In case the Seller accepts the replacement request, the 
Buyer shall be required to return the product to the Seller, and only 
after the return of the product, the Seller shall be obliged to provide 
the replacement product to the Buyer.
</p><p>9. In case the Seller rejects the replacement request, the Buyer 
can choose to raise a dispute by writing to resolution@nsoindia.com.
</p><p>In case the Seller doesn’t have the product at all, the Seller 
can provide the refund to the Buyer and the Buyer shall be obligated to 
accept the refund in lieu of replacement. All the product parameters 
shall be required to be complied with in cases of replacement.
</p><p>If the seller doesn’t respond to the Buyer’s replacement request,
 within three (3) days from the date of the replacement request placed 
by the Buyer, the refund shall be processed in favor of the Buyer and 
the Seller shall be liable to refund the amount paid to the Seller.
</p><p>All shipping and other replacement charges shall be borne and incurred by the Seller.
</p><p><b>Disputes (Resolutions) Policy
</b></p><p><b>Overview
</b></p><p>Generally, transactions are conducted smoothly on NSO 
Services. However, there may be some cases where both the Buyers and 
Sellers may face issues. At NSO Services, we have a Dispute Resolution 
process in order to resolve disputes between Buyers and Sellers.
</p><p><b>What is a ‘dispute’?
</b></p><p>A ‘Dispute’ can be defined as a disagreement between a Buyer and a Seller in connection with a transaction on the Platform.
</p><p>How does a ‘dispute’ occur in the Marketplace?
</p><p>Disputes are filed as a result of a disagreement between the 
Buyer and the Seller. Disputes arise out of an issue that is raised by 
either party not being completely satisfied with the resolution of their
 complaint/issue.
</p><p>It is important that before a Buyer/Seller raises a dispute, they
 should attempt to solve the issue. Please note that whenever a Buyer 
raises a dispute, the Seller’s payment for that order is put on hold 
immediately until the issue is resolved.
</p><p><b>How is a ‘dispute’ created?
</b></p><p>Whenever there is a disagreement, the Buyer can write to 
dispute@Nsoindia.com, while the Seller can write to ss@Nsoindia.com, in 
order to raise a dispute. Disputes can be raised at a particular 
transaction level.
</p><p>What are the various types of ‘disputes’?
</p><p>Following are the indicative examples of potential disputes:
</p><p>1. the Wrong item received
</p><p>2.    Item Not as described
</p><p>3.    Damaged or Seal broken on Product
</p><p>4.    Part/Accessory missing
</p><p>5.    Item not Compatible
</p><p>6.    Seller Description/Specification Wrong
</p><p>7.    Defective (Functional issues)
</p><p>8.    Product not working and Manufacturer claims invalid Invoice
</p><p>In case the Seller rejects the return request of the Buyer, and 
the Buyer raises a dispute, then NSO Services will try to mediate and 
resolve the dispute between both the parties. If the dispute is resolved
 in favor of the Buyer, a refund is provided once the product is 
returned to the Seller. If the dispute is settled in favor of the 
Seller, the Buyer is entitled to any refund.
</p><p>Buyer Protection Program
</p><p>In case of a dispute where the Seller is unable to provide a 
refund or a replacement, NSO Services will actively work towards 
reaching a resolution.
</p><p>The Buyer Protection Program covers Buyers who are unable to 
successfully resolve their dispute with the Seller or are not satisfied 
with the resolution provided by the Seller.
</p><p>The Buyer can write to resolution@Nsoindia.com if the issue with 
the Seller is not resolved. NSO Services Customer Support team will look
 into the case to check for possible fraud and if the Buyer has been 
blacklisted/blocked from making purchases on the Platform. Only after 
verifying these facts, a dispute can be registered.
</p><p>In due course of resolution, the NSO Services Customer Support 
Team will facilitate a conference call including the Seller and the 
Buyer.
</p><p>When a dispute has been raised, NSO Services may provide both 
parties access to each other’s Display Names, and contact details 
including email addresses and other details pertaining to the dispute. 
Buyers and Sellers are subject to final consent from NSO Services for 
settling the dispute.
</p><p>Buyer Eligibility and Restrictions
</p><p>Only the Buyers who have purchased the product on NSO Services are eligible for the Buyer Protection Program.
</p><p>Buyers can file a dispute within 45 days from the date of delivery of the product
</p><p>Any damage or loss to the product after delivery will not be 
covered under this program and will completely be the Buyer’s 
responsibility. Buyers should refuse to accept delivery if the item is 
damaged.
</p><p>To be able to take advantage of the Buyer Protection Program, 
Buyers should first contact the Seller and attempt to resolve the issue.
 If the Buyer doesn’t hear from the Seller or is unable to resolve the 
issue with the Seller even after contact, a dispute can be raised with 
NSO Services by writing an email to resolution@Nsoindia.com
</p><p>Fraudulent charges and claims are not covered under Buyer Protection Program
</p><p>If the Buyer has already initiated chargeback through the credit 
card issuing bank, it will not be covered under Buyer Protection 
Program, though in such cases a Seller can file a claim through the 
Seller Protection Program.
</p><p>Blacklisted and Blocked Buyers are not covered by the Buyer Protection Program.
</p><p>Buyers who have reached their maximum lifetime limit for claims 
are also not eligible. Buyers can make a maximum of 5 claims per year on
 NSO Services. If the claim was withdrawn, it is not counted. The 
coverage amount will be limited to 50,000 INR
</p><p>Through the Buyer Protection program, NSO Services does not 
provide any guarantee/warranty to Buyers for products sold on NSO 
Services against technical/manufacturing defects.
</p><p>Raising disputes against Sellers does not automatically entitle 
the Buyer to a refund or replacement for the product purchased. NSO 
Services shall verify the disputes so raised and may process only such 
claims that are valid and genuine.
</p><p>NSO Services shall at no point be responsible for any direct or 
indirect losses, expenses, or costs of any nature whatsoever that may be
 incurred by any Buyer/Seller.
</p><p>Claims of the nature of ‘Buyer remorse’ (i.e. instances where 
products are bought by the Buyer by mistake or where the Buyer chooses 
to change his/her mind with regard to the product purchased by him) will
 not be entertained through this program.
</p><p>NSO Services reserves its right to initiate civil and/or criminal
 proceedings against a User who files invalid and/or false claims or 
provides false, incomplete, or misleading information. In addition to 
the legal proceedings as aforesaid, NSO Services may at its sole 
discretion suspend, block, restrict, cancel the Display Name [and its 
related Display Names] of such User and/or disqualify that user and any 
related users from availing protection through this program.
</p><p>Decisions made by NSO Services under the Buyer Protection Program shall be final and binding on its Users.
</p><p>NSO Services reserves the right to modify/discontinue Buyer Protection Program without any prior notice period to its Users.
</p><p>Through this program, NSO Services shall not entertain claims of 
Buyers who have incurred loss due to delayed shipment or delivery of the
 item by the Seller.
</p><p>NSO Services Customer Support Team may seek additional 
information/clarification from the Buyer to facilitate the resolution of
 the dispute. In the event Buyer does not respond with 
information/clarification sought within 10 days of such request, the 
dispute shall be auto-closed in favor of the Seller.
</p><p>Disputes via Chargeback
</p><p>Whenever a chargeback (CB) comes from a payment gateway/bank, the following situations may arise:
</p><p>1.    Item not received CB – Buyer hasn’t received the item. Refunds will be created in accordance with the dispute policies
</p><p>2.    Unauthorized CB – The buyer hasn’t made this particular 
transaction. Refunds will be created in accordance with the dispute 
policies.
</p><p>Seller expressly agrees that issuing the correct and complete 
invoice is the sole and primary responsibility of the Seller. 
Furthermore, Seller shall ensure that invoices state “Powered by NSO 
Services” and failing to do so Seller will be liable for chargebacks (as
 applicable).
</p><p>1.    Item not as described – meaning the item is not what Buyer 
expected. A dispute will be decided in accordance with the dispute 
policies.
</p><p><b>Email Abuse &amp; Threat Policy
</b></p><p>Private communication, including email correspondence, is not
 regulated by NSO Services. NSO Services encourages its Users to be 
professional, courteous, and respectful when communicating by email.
</p><p>However, NSO Services will investigate and can take action on 
certain types of unwanted emails that violate NSO Services policies.
</p><p>Such instances:
</p><p>Threats of Bodily Harm – NSO Services does not permit Users to send explicit threats of bodily harm.
</p><p>Misuse of NSO Services System – NSO Services allows Users to 
facilitate transactions through the NSO Services system but will 
investigate any misuse of this service.
</p><p>Spoof (Fake) email – NSO Services will never ask you to provide 
sensitive information through email. In case you receive any spoof 
(fake) email, you are requested to report the same to Us through the 
‘Contact Us’ tab.
</p><p>Spam (Unsolicited Commercial email) – NSO Services spam policy 
applies only to unsolicited commercial messages sent by NSO Services 
Users. NSO Services Users are not allowed to send spam messages to other
 Users.
</p><p>Offers to Buy or Sell Outside of NSO Services – NSO Services 
prohibits email offers to buy or sell listed products outside of the NSO
 Services Platform. Offers of this nature are a potential fraud risk for
 both Buyers and Sellers.
</p><p>NSO Services policy prohibits user-to-user threats of physical 
harm via any method including, phone, email, and on Our public message 
boards.
</p><p>Violations of this policy may result in a range of actions, including:
</p><p>§  Limits on account privileges
</p><p>§  Account suspension
</p><p>§  Cancellation of listings
</p><p>§  Loss of special status
</p><p>Other Businesses
</p><p>NSO Services does not take responsibility or liability for the 
actions, products, content, and services on the Platform, which are 
linked to Affiliates and/or third-party Platforms using the Platform’s 
APIs or otherwise. In addition, the Platform may provide links to the 
third-party Platforms of Our affiliated companies and certain other 
businesses for which, NSO Services assumes no responsibility for 
examining or evaluating the products and services offered by them. NSO 
Services does not warrant the offerings of, any of these businesses or 
individuals or the content of such third-party Platform(s). NSO Services
 does not endorse, in any way, any third-party Platform(s) or content 
thereof.
</p><p>NSO Services Infringement Verification (NSO) – Reporting Listing Violations
</p><p>NSO Services has put in place the NSO Services Infringement 
Verification process so that intellectual property owners could easily 
report listings that infringe their rights. It is in NSO Services' 
interest to ensure that infringing products are removed from the site, 
as they erode Buyer and good Seller trust.
</p><p>§  If you are a Verified Rights Owner and want to report a 
listing issue, see NSO Services NSO. Note: Only the intellectual 
property rights owner can report potentially infringing products or 
listings through NSO. If you are not the intellectual property rights 
owner, you can still help by getting in touch with the rights owner and 
encouraging them to [contact us].
</p><p>§  If your listing was removed through NSO, and you believe that your listing was removed in error, please [contact us].
</p><p>NSO Services does not and cannot verify that Sellers have the 
right or ability to sell or distribute their listed products. However, 
NSO Services is committed to removing infringing or unlicensed products 
once an authorized representative of the rights owner properly reports 
them to NSO Services.
</p><p>NSO works to ensure that item listings do not infringe upon the 
copyright, trademark, or other intellectual property rights of third 
parties. NSO participants have the ability to identify and request the 
removal of allegedly infringing products and materials.
</p><p>Any person or company who holds intellectual property rights 
(such as a copyright, trademark, or patent) that may be infringed upon 
by-products listed on NSO Services is encouraged to become an NSO 
member.
</p><p>Program membership entitles you (Verified Rights Owner) to the following benefits:
</p><p>§  Rapid response by NSO Services in ending listings reported by you (as the Verified Rights Owner) as allegedly infringing
</p><p>§  Dedicated priority email queues for reporting alleged infringements
</p><p>§  The ability to obtain identifying information about NSO Services users’
</p><p>How to Become an NSO Member
</p><p>To join the NSO, we require only that you are fully complete and 
email Us a Notice of Infringement form specifying the allegedly 
infringing listings and the infringed work, complete with an original 
authorized signature. The information requested by the Notice of 
Infringement is designed to ensure that parties reporting products are 
authorized by the rights owners, and to enable NSO Services to easily 
identify the material or listing to be ended.
</p><p>In the interest of keeping the process easy and simple, after we 
receive your first Notice of Infringement in hard copy, future notices 
can be sent to Us by email at admin@nsoindia.com.
</p><p>Note: In your notice of infringement, you shall be required to 
identify the individual listing which is infringing your intellectual 
property. General notices shall not be accepted.
</p><p>We are happy to receive such information, but must advise that we
 may be limited in Our ability to respond to your request absent formal 
notice from an authorized rights owner.
</p><p>Notice of Infringement
</p><p>NSO Services Private Limited
</p><p>_______________________
</p><p>_______________________
</p><p>I, [name] ____________________________ of [address] _________________________ do solemnly and sincerely declare as follows:
</p><p>1.    I am the owner of certain intellectual property rights, said owner being named __________________ (“IP Owner”).
</p><p>2.    I have a good faith belief that the item listings or 
materials identified in the annexure attached hereto are not authorized 
by the above IP Owner, its agent, or the law and therefore infringe the 
IP Owner’s rights. Please expeditiously remove or disable access to the 
material or products claimed to be infringing.
</p><p>3.    I may be contacted at:
</p><p>Name ___________________________________________________________
</p><p>Title &amp; Company ________________________________________________________
</p><p>Address _________________________________________________________
</p><p>Email (correspondence) ___________________________________________________
</p><p>Telephone/Fax _____________________________________________________________
</p><p>Date _________________________________________________________________
</p><p>and I make this declaration conscientiously believing it to be true and correct.
</p><p>Declared by ______________________________
</p><p>on [date] ___________________________________ in [place]________
</p><p>Truthfully,
</p><p>Signature
</p><p>Addendum to Notice of Infringement:
</p><p>List of Allegedly Infringing Listings, Products, or Materials
</p><p>A Note on Reason Codes: When identifying item numbers please use 
the reasons below. When removing products from the site, NSO Services 
will inform Sellers of the specific reason for the removal of their 
products.
</p><p>Select the most appropriate reason. Please associate each item you report with only one reason code.
</p><p>Trademark-infringement
</p><p>1.    Trademark owner doesn’t make this type of product or has discontinued the production of the product
</p><p>2.    Item(s) is an unlawful replica of a product made by the trademark owner or is counterfeit
</p><p>Trademark-listing description infringement
</p><p>1.    Listing(s) has unlawful comparison to trademark owner’s brand or product
</p><p>2.    Listing(s) contains unlawful use of trademark owner’s logo
</p><p>Copyright-item infringement
</p><p>1.    Software is being offered without any license or in violation of a license
</p><p>2.    Item(s) is a bootleg recording;
</p><p>3.    Item(s) is an unlawful copy (software, games, movies, etc.);
</p><p>4.    Item(s) is unlawful duplication of printed material
</p><p>5.    Item(s) is an unlawful copy of other copyrighted work (paintings, sculptures, etc.)
</p><p>Copyright-listing content infringement
</p><p>1.    Listing(s) comprises an unauthorized copy of a copyrighted text
</p><p>2.    Listing(s) comprises unauthorized copies of a copyrighted image
</p><p>3.    Listing(s) comprises an unauthorized copy of copyrighted images and text
</p><p>Reason Code: _____________________________________________________________
</p><p>Work(s)
</p><p>infringed: _________________________________________________________
</p><p>Item Number(s): ___________________________________________________________
</p><p>Note:
</p><p>1.    Please provide the ownership of Trademark (Trademark Registration Certificate should be in the name of applicant)
</p><p>2.    Please provide the evidence as to the ownership of copyright.
</p><p>All such Notices of Infringement shall be sent to infringement@nsoindia.com; or admin@nsoindia.com.
</p><p>Contacting the Seller
</p><p>At NSO Services we are committed to ensuring that disputes 
between sellers and buyers are settled amicably by way of the above 
dispute resolution mechanisms and procedures. However, in the event that
 a buyer wishes to contact the seller, he/ she may proceed to do so by 
accessing the seller-related information made available by the sellers 
on their product listing pages. Alternatively, the buyers may also reach
 out to customer support at (+91) 7077-31-4444 or access the help center
 at [https://www.nsoindia.com/helpcentre]. For Buyers from Odisha
</p><p></p>